Terms

Before using any content on Spacewine.io, please remember the following:

  • Only buy or drink wine if you are legally old enough to do so.
  • Never drive a vehicle or place financial bets if you have consumed alcoholic beverages.
  • Please consult your national consumer information pages for information on the risks and health benefits of wine consumption.
  • Verify your legal drinking age in your country here.
  • Read the Legal Terms below.

February 2, 2023

Thank you for visiting the Space Wine Lab website, www.spacewine.io (“Site”) owned and operated by Puleun Hill Lda. (doing business as “Space Wine Lab”, “Space Wine”, “SWLab”, “us” or “we”). You should not access this Site or use our services until you have carefully read and agreed to these terms and conditions of use (the “Terms”) which govern your access to and use of this Site. These Terms apply to all visitors’ access and use of the Site.

Using this Site

Use a standards-compliant web browser, such as Safari 10.15+, Windows 10+, iPhone 10+ with iOS 14.4+, Android 10, and iPad 8th gen+.

Terms of Use

By using our Site and/or purchasing anything on our Site you agree to the Terms of use, conditions, and notices contained herein. We may change or update these terms, so please review this page regularly. We do not guarantee that the information on our Site is accurate, complete, or current and disclaim any liability for inaccuracies related to the information and description of any product or service displayed on this Site. This includes information about prices and availability. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Termination

We reserve the right to terminate your access to our Site, without cause or notice. All provisions of these Terms which, by their nature, should survive termination, shall continue in full force and effect, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Unlawful or Prohibited Uses

By agreeing to these Terms, you represent and warrant that you are of legal age to consume alcoholic beverages in your state or country of residence, and that you have given us your permission to allow any of your minor dependents to use this Site.

As a condition of your access and use of this Site, you may not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not disrupt, disable, overburden, or impair any function of the Site; attempt to gain unauthorized access to any portion of the Site; use data mining, robots, spiders, scraping, spam, phishing, pharming, crypto-mining, or similar automatic or manual methods; or circumvent or modify any feature of the Site.

You may not transmit any virus or code of a destructive nature, that will or may be used in any way that affects the functionality or operation of the Site or any related website, other websites, or the Internet; any obscene or immoral purpose; or to interfere with or circumvent the security features of the Site or any related website, other websites, or the Internet.

Violation of any of the Terms will result in the immediate termination of your use of the Site.

In-Store Purchase Policy

You can buy up to two (2) units of each product per transaction. Limited Editions are limited to one (1) unit of each product per transaction, while supplies last. Please be aware that you may be limited to a maximum of two (2) transactions per customer, per day. We reserve the right to refuse a purchase for any reason without explanation.

Secure Processing

Spacewine.io uses secure processing called SSL encryption technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the Internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while it is being transferred over the Internet.

Purchasing for Personal Use and Resale

You may only purchase products for personal use. You may purchase products for resale only under the prior written authorization of Space Wine Lab to do so. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders and to cancel subscriptions to resale programs for any reason without explanation.

Shipping

We ship to most destinations worldwide. Find your country in the following table:

 

 

Africa Americas Asia Europe Oceania
Flag of Egypt Egypt
Flag of Mauritius Mauritius
Flag of Morocco Morocco
Flag of South Africa South Africa
Flag of Tunisia Tunisia
Flag of Argentina Argentina
Flag of Bahamas Bahamas
Flag of Bolivia Bolivia
Flag of Brazil Brazil
Flag of Canada Canada
Flag of Cayman Islands Cayman Islands
Flag of Chile Chile
Flag of Colombia Colombia
Flag of Costa Rica Costa Rica
Flag of Dominican Republic Dominican Republic
Flag of Ecuador Ecuador
Flag of El Salvador El Salvador
Flag of Guatemala Guatemala
Flag of Honduras Honduras
Flag of Mexico Mexico
Flag of Panama Panama
Flag of Paraguay Paraguay
Flag of Peru Peru
Flag of United States United States
Flag of Puerto Rico Puerto Rico
Flag of Uruguay Uruguay
Flag of Venezuela Venezuela
Flag of China Mainland China Mainland – 中国大陆
Flag of Cyprus Cyprus
Flag of Georgia Georgia
Flag of Hong Kong SAR Hong Kong SAR – 中國香港特別行政區
Flag of India India
Flag of Indonesia Indonesia
Flag of Israel Israel
Flag of Japan Japan
Flag of Kazakhstan Kazakhstan
Flag of Lebanon Lebanon
Flag of Macau Macau
Flag of Malaysia Malaysia
Flag of Philippines Philippines
Flag of Qatar Qatar
Flag of Saudi Arabia Saudi Arabia
Flag of Singapore Singapore
Flag of South Korea South Korea
Flag of Taiwan Region Taiwan Region – 台灣地區
Flag of Thailand Thailand
Flag of United Arab Emirates United Arab Emirates
Flag of Vietnam Vietnam
Flag of Albania Albania
Flag of Andorra Andorra
Flag of Austria Austria
Flag of Belgium Belgium
Flag of Bulgaria Bulgaria
Flag of Croatia Croatia
Flag of Czech Republic Czech Republic
Flag of Denmark Denmark
Flag of Estonia Estonia
Flag of Finland Finland
Flag of France France
Flag of Germany Germany
Flag of Gibraltar Gibraltar
Flag of Greece Greece
Flag of Hungary Hungary
Flag of Iceland Iceland
Flag of Ireland Ireland
Flag of Italy Italy
Flag of Latvia Latvia
Flag of Liechtenstein Liechtenstein
Flag of Lithuania Lithuania
Flag of Luxembourg Luxembourg
Flag of Malta Malta
Flag of Moldova Moldova
Flag of Monaco Monaco
Flag of Montenegro Montenegro
Flag of Netherlands Netherlands
Flag of North Macedonia North Macedonia
Flag of Norway Norway
Flag of Poland Poland
Flag of Portugal Portugal
Flag of Romania Romania
Flag of San Marino San Marino
Flag of Serbia Serbia
Flag of Slovakia Slovakia
Flag of Slovenia Slovenia
Flag of Spain Spain
Flag of Sweden Sweden
Flag of Switzerland Switzerland
Flag of Turkey Turkey
Flag of United Kingdom United Kingdom
Flag of Vatican Vatican
Flag of Australia Australia
Flag of New Zealand New Zealand

Space Wine Lab does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate and complete shipping address. The shipping address must be written exclusively in Latin characters.

Shipping time depends on your location. Please allow 3-6 business days for order processing and checking, and an additional 7-10 business days for delivery. Please note that this transit time is an estimate and may vary.

The price of the products includes the shipping fee.

Space Wine Lab selects local carriers to avoid, to the extent possible but not definitively, the need for customers to pay an additional customs duty surcharge.

Delivery to P.O. boxes is only available for destinations in the United States. For other countries, delivery to P.O. boxes is not allowed and is at the customer’s own risk and expense. Deliveries to P.O. boxes may experience delays. Deliveries to APO/FPO (Army Post Office/Fleet Post Office) military addresses are available.

We are not responsible for any lost, stolen, or damaged shipments, and the buyer assumes all responsibility for claims made with the carrier.

Please check our Site periodically for updates to our shipping policies.

Cancellation Policy

We do not allow cancellations once an order has been placed. All orders are final and cannot be changed after they have been placed. We do our best to ship all packages within 15 business days. If your order has not been shipped within 30 business days, you may contact customer service to request a cancellation.

Sales Tax and Customs Duties

Sales and shipping taxes are included in the price of the published products. E-commerce sales that are shipped do not incur any additional charges for sales tax or other taxes.

The exact tax rate for your order is calculated based on the applicable rates and rules depending on your local tax jurisdiction and this information can be sent upon request after the final payment is settled.

The price of the products does not include additional customs duties that an order may incur upon arrival in the destination country. Space Wine Lab is not responsible for any additional customs duties that an order may incur upon arrival in the destination country, and their value depends on the import regulations of each country. Space Wine Lab does not assume responsibility for packages held in customs if these charges are not paid by the customer.

Products

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to change only in accordance with these Terms.

We have made every effort to display the colors and images of our products that appear in the store as accurately as possible. We cannot guarantee that the display of any color on your computer or smartphone screen will be accurate.

Model images are an AI-generated reference. The exact images of the products offered are in their descriptions and on the Shop page. The fit of the clothes may vary slightly due to individual body shape. For accurate product measurements, please refer to the Sizing page.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors on the Site will be corrected.

Replace and Return Policy

We will gladly replace an item only in case of manufacturing defects. In that case, a free replacement is offered if you contact us within three (3) days of the product delivery.

No replacements are accepted for shipping damage, if you ordered the wrong size, the wrong color, or simply changed your mind. We don’t accept returns or exchanges.

Before requesting an item replacement, please contact our team using the contact form and provide a description and a clear photograph showing the problem. Items to be replaced must be sent back to us in perfect condition, new, with the packaging and all original labels attached. Space Wine Lab must receive the item within 7 days of the replacement authorization. Packages sent to Space Wine Lab without first contacting us will not be accepted.

For items to be replaced you are responsible for the cost of return shipping. T-shirts, hats, bags, accessories, shoes, or items on selected offers cannot be returned or exchanged.

It is recommended to use a trusted shipping company. Space Wine Lab is not responsible for lost or stolen packages. Without proof of tracking and a signature of receipt as proof of delivery, no replacement will be issued. Items cannot be sent in person at any Space Wine Lab store, distributor, or headquarters.

Copyright and Trademarks

All content and infrastructure of our Site, including text, graphics, logos, button icons, and images, are the property of Puleun Hill Lda. (dba Space Wine, Space Wine Lab, and SWLab) and are protected by the European Union, United States, and international copyright laws. You may electronically copy and print hard copy portions of this Site solely for your personal, non-commercial purposes related to placing an order or purchasing from the Site. Any other use of our Site, including the reproduction of images or information contained therein, including internet links, is strictly prohibited. The images on this site are incorporated for viewing purposes only and may not be saved or downloaded in any format.

Privacy

Space Wine Lab is committed to safeguarding and respecting the privacy of its customers as private and confidential information and will never share it with any individual or external affiliate. Your information is secure and encrypted with Secure Socket Layer software.

The spacewine.io Website uses cookies, and by using the Site and accepting this policy, you agree to our use of cookies under the Terms of this policy. The use of any information you provide through the Site will be governed by our Privacy Policy. You acknowledge that you are solely responsible for the accuracy and content of such information.

We urge you to read our Privacy Policy here.

Information

Space Wine Lab may collect, store, and use the following types of personal information: Information about your visits to and use of this Site (including your IP address, geographic location, browser type and version, operating system, referral source, duration of your visit, page visits and Site navigation) information related to any transactions that take place on the Site, and that is generated at the electronic contact email address that you send to our mailing list.

Using Your Personal Information

The personal information submitted to Space Wine Lab will be used specifically for our privacy policy or in relevant parts of the Site. Space Wine Lab will not share, rent, or sell personal information with other individuals or organizations, except to provide products and services that you have requested from Space Wine Lab.

Space Wine Lab will use your personal information to charge you, deliver the merchandise you purchased on our Site, allow you to use our Site, and answer any questions you may have.

All financial transactions on the Space Wine Lab Site are handled through Stripe and Coinbase Commerce. 

You can review their respective privacy policies through the following links:

 

Disclosure and Transfer of Data

We may disclose your personal information to any authorized employee of Space Wine Lab to the extent reasonably necessary for the purposes set out in our privacy policy. In addition, we may disclose your personal information if required by law or by any legal process.

The information that Space Wine Lab collects may be stored, processed, and transferred between any country in the European Union and the United States to allow us to use the information per our privacy policy. You expressly consent to such transfers of personal information.

Cookies

A cookie is a file that is sent by a web server and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This allows the web server to identify and track the web browser. This is necessary, for example, to be able to have a shopping cart on the Site.

A cookie is a small file of letters and numbers that your browser can store on your computer’s hard drive. They are created when you visit certain websites. Cookies collect standard internet log information and visitor behavior in an anonymous form. They allow a website to recognize users when they return to the site.

The use of certain cookies on our Site is essential for it to function fully. Several important parts of this Site will not work if cookies are not enabled. The Help section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Space Wine Lab, you will not be able to access parts of our site.

Space Wine Lab may use both “session” cookies and “persistent” cookies on this Site. Session cookies are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer until they are deleted or until a specific expiration date is reached.

Space Wine Lab will use session cookies to track you as you navigate the Site; keep track of the items in your shopping cart; prevent fraud; and increase the security of the Site.

We may update this privacy policy in the future.

Optional Tools

We may provide you with access to third-party tools, such as payment processors, that we do not monitor, control, or contribute information to.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.

The use of the optional tools offered through the Site is at your own risk, and you should familiarize yourself with and approve the terms of the tools provided by third-party providers.

We may also, in the future, offer new services and/or features through the Site (including the launch of new tools and resources). Such new features and/or services shall also be subject to these Terms.

Third-Party Links

Certain content, products, and services available through our Site may include materials from third parties.

Third-party links may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy. We do not warrant or have any liability for any third-party materials or websites, or any other third-party materials, products, or services.

We are not responsible for any harm or loss related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please read the third-party policies and practices carefully and make sure you understand them before making any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third-party company.

Contact Information

contact@spacewine.io

Customer support hours: Monday – Friday, 9:00 AM – 6:00 PM UTC

 

Disclaimer of Warranties

Space Wine Lab disclaims all warranties for information, data, data processing services, software, products, services, or interrupted access, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, or non-infringement.

You hereby understand and agree that the Site is provided “as is” and without warranty of any kind, express or implied. The Site is also not guaranteed to meet your expectations or requirements.

We do not warrant that the site or the function, content, or services made available thereby will be timely, secure, uninterrupted, or error-free, or that defects will be corrected. Space Wine Lab makes no warranty that the site will meet users’ expectations or requirements. No advice, results, information, or materials whether oral or written, obtained by you through the Site shall create any warranty not expressly made herein. If you are dissatisfied with the site, your sole remedy is to discontinue using the site.

In no event shall we, or any of our respective directors, officers, employees, agents, affiliates, distributors, or providers of content, products, or services be liable for any direct, incidental, punitive, special, or consequential damages arising out of or in any way related to the use, misuse, or the delay or inability to use this Site, or for any function, content, information, products, and services obtained through this Site, or arising out of the use of this Site.

This Agreement shall be governed by and construed under the laws of the Republic of Portugal. You hereby agree to the exclusive jurisdiction of the Portuguese courts in all disputes arising out of or relating to these Terms. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.

These Terms and the foregoing disclaimer do not affect mandatory legal rights which cannot be excluded under applicable law.

Indemnity

By using this Site, you agree to defend, indemnify, and hold harmless us, our directors, officers, employees, agents, affiliates, and suppliers from and against any claim, cause of action, demand, recovery, liability, loss, damage, fine, penalty, or cost or expense of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by a third party as a result of, arising out of, related to, or connected with: (a) your use of the Site. (b) your violation of the Terms; (c) the posting or transmission of any material on or through the Site by you; (d) your violation of any law or the rights of any third party.

General Information

The Terms constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements between you and us.

Any claim or cause of action you may have to us, or the Site must be commenced within one (1) year after the claim or cause of action arose.

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found to be invalid by a court of competent jurisdiction, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

The Terms shall inure to the benefit of our successors, assigns, and licensees. The section headings in the Terms are for convenience only and have no legal or contractual effect.

 

Instant Messaging Registration

  1. For the opportunity to attend a launch and purchases in Space Wine’s store, registration must be completed online or at the time of purchase.
  2. Your mobile phone number will be used to notify you if you have been chosen to attend an exclusive launch.
  3. You must use the WhatsApp instant messaging service (2.20+) to receive the messages.
  4.  You can withdraw from the registry at any time. Simply send a text message requesting to unsubscribe. We will send you a message to confirm that you have canceled your subscription. After this, you will no longer receive any further messages from us and will no longer be eligible to be selected to attend a new launch. If you want to join again, simply renew your registration and we will start messaging you again.
  5. If you have problems with the messaging program, you can request help by sending a message.
  6. Telephone providers are not responsible for delayed or undelivered messages.
  7.  As always, message and data rates may apply for any messages we send to you and that you send to us. If you have any questions about your instant messaging plan or data plan, it is best to contact your phone provider.
  8. If you have any questions about privacy, please read our Privacy Policy. www.spacewine.io/shop/privacy
On the Consumption of Wine and other alcoholic species.

Declaration on the Consumption of Wine and Other Alcoholic Species. – February 2, 2022

Space Wine Lab (SWLab) supports the joy of life and responsible wine consumption. Its moderate consumption can be a pleasure and may have health benefits.

Wine is a milestone in the history of humanity. It has had significant social and religious significance in many cultures and is a source of inspiration for artists and writers. Its production has contributed to the economic development of many regions, created jobs, boosted tourism, and generated income and well-being for local communities.

Wine is a symbol of diversity. It is produced all over the world, with different countries developing their autochthonous wine styles and traditions.

The role of wine in the evolution of civilization and its contribution to science and technology has made this “Nectar of the Gods” much more than a drink, it is a symbol of cultural wealth, history, and human creativity.

“Once you make wine somewhere, you’ve civilized it forever.” (Φ-tonX, 2022.)

At SWLab we are aware that wine is an alcoholic beverage, and that excessive individual consumption can have harmful consequences. Therefore, SWLab is committed to eradicating the consumption of alcoholic beverages by minors, excessive consumption, compulsive consumption, and any other violent and unsafe behavior related to alcohol, such as driving any type of transport vehicle or performing individual financial investments under the influence of alcohol. We are also committed to promoting responsible consumption and informing about the health risks and benefits of consuming wine and other alcoholic species.

SWLab carefully selects its partners and collaborators, prioritizing those who are also committed to protecting and promoting the health of children and adolescents and striving to ensure that alcoholic beverages are not delivered or sold to anyone under the legal age.

Within its technological and artistic work, SWLab develops educational and fundraising programs that promote protection and responsibility in the consumption of alcoholic beverages. These programs are designed to raise funds that result in donations to agencies around the world that help people suffering from substance and alcohol abuse, and for the research and development of new technologies to be applied in the future of wine production.

For more information about these programs, you can consult our website or send us a message to our contact page.

 

UK Modern Slavery Act

Annual Statement on Modern Slavery and Human Trafficking – February 2, 2023

Space Wine Lab (SWLab) is committed to eradicating modern slavery and human trafficking in its supply chain and business operations. To do this, it implements a code of business conduct and programs and ensures compliance with high standards.

SWLab carefully selects its partners and collaborators, prioritizing those who are also committed to the highest business standards and labor practices. The company requires its external suppliers to comply with the updated terms of engagement and principles, prohibiting forced labor and sweatshops, requiring certification of materials, and adherence to international labor standards.

SWLab performs due diligences and directldiligencey verifies compliance with its standards and practices with its suppliers, including compliance with local labor laws and requirements.

 

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